Skill Summary

Programming
C, C++, B, JAVA, PHP, SQL, CSS, HTML
Databases
Microsoft Access, MySQL
Operating Systems
Windows XP, Windows 9X & 2000/NT, UNIX/Linux
Other
Telecommunications, Integration, Test, Full Driving License, Own Car.

Experience

Period: September 2005 - Present
Company: Ormesby School Specialist in Engineering, Ormesby
Position: ICT Curriculum Assistant / ICT Technician
Key Technologies: PHP, HTML, CSS, Microsoft Packages, JavaScript

Once my Computer Science degree was completed Ormesby School offered me a full time role as an ICT Technician, which incorporated my old role but gave me more diverse responsibilities and tasks. Some of the tasks involved in the new role included;

• Software installation, maintenance and logging
• Hardware setup and maintenance, also ensuring any equipment still under warranty was either sent for repair or engineers called as appropriate. Replace faulty equipment that is not under warranty, e.g. network cards, CPU fans etc.
• Ensure Interactive Whiteboards functioning correctly
• Deal with SIMS / Attendance module problems promptly
• Act as an IT helpdesk for both students and staff, logging problems and responding to them in a timely and efficient manner ensuring solutions are logged for future use.
• Maintain staff and student accounts, password changes etc.
• Maintain and keep up to date timetable of book-able ICT resources (class room and laptops)
• Design and maintain School Website

Period: November 2004 - July 2005 (part-time)
Company: Ormesby School Specialist in Engineering, Ormesby
Position: ICT Curriculum Assistant
Key Technologies: PHP, HTML, CSS, Microsoft Packages, JavaScript

The primary objective of my post at Ormesby School was to create a fully functioning School Intranet that allowed both students and staff to access the information they required. This involved liaising with members of staff and the Curriculum leader to ensure the information was clearly represented on the Intranet. Other duties included creating PHP forms for the students to fill in to give the staff some ideas about the students abilities. This progressed into a system that was used for all students within the school, with unit targets being set up on the students own space allowing them to fill in a form at the end of each unit to show their understanding of the topic. I was also acting as a contact for ICT technical support for teachers, who would frequently come to see me to resolve problems they were having.

Period: July 2003 - July 2004
Company: BT Exact, Broadband IVV&T Team, Ipswich
Position: Integration Engineer
Key Technologies: SQL, Oracle, UNIX Shell

The department undertook the Integration and 'End-to-End' testing activities of a Carrier Scale OSS (Operating Support System) used to market BT Wholesale's Broadband DSL services within the United Kingdom.
Day to day work involved testing BT's DSL provisioning system to a specification, model (OSS) configuration and test data maintenance. A proactive approach was required at all times to deal with the various problems found during testing.

Another key responsibility for me was to support the CAT (Customer Acceptance Testing) team at BT Wholesale in Coventry when Broadband releases went live.